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Privacy Notice

Privacy Notice

Security and Privacy

We have made every effort to ensure we protect your personal information. Here you will find information on how we protect your security and privacy, changes to the law regarding use of 'cookies', information on ordering with us and assurances about credit and debit details.

Our policy

This privacy information was last updated on 15th June 2013. Thornit Limited.

We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.

When you buy goods and services from us we record your details to ensure that we can for example:

be certain that any orders you have placed can be processed to completion
contact you in emergencies, such as an urgent product recall
deal with any financial queries


This data will not be used to send marketing offers or shared with any other business other than those identified in our terms and conditions.

If you cancel your registration you will no longer be able to shop online or receive e-mails from us. Any orders you have placed will be processed as normal. You cannot open a new account using the same e-mail address as a previously closed account.


Ordering online

Ordering online using your credit card details is just as safe as ordering goods over the telephone, if not more so. Thornit Ltd has been issued with a Secure Server Digital Certificate by the online Certification Authority, VeriSign, and has been authorised to display the VeriSign Authentic Site Seal. Furthermore, all credit/debit card payments are securely handled by an industry-leading payment processor and are never stored on the Beads & Bows website.

Cookies

A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site.

The tool is used by many Web sites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.

Like other retailers we use 'cookies' to allow us to fill in our login fields with your email address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits to beadsandbows.co.uk.

If you are using another person's computer to login to our site (eg in an internet cafe or a colleagues computer at work) then it's possible your e mail address will display in the login field to a subsequent user of our site. We therefore advise customers to clear 'cookies' stored by the web browser when using another person's machine in order to prevent this from happening. The option to do this is normally found within the Tools dropdown menu at the top of the browser window.

If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site (for example products you have placed in your basket may be lost.)

In the future, we may use cookies to personalise our web site, but we will let you know when that happens.

Changes to the law regarding use of cookies


From 26 May 2011, websites will need user consent to store a cookie on the user's computer or device, unless the cookie is deemed 'strictly necessary' for a service requested by the user.

We are currently reviewing how this change to the law affects Beadsandbows.co.uk, the cookies we use and what changes we will need to implement to ensure we're compliant with the law and maintain a great experience for all our users.

For independent information about cookies visit www.aboutcookies.org

Beadsandbows.co.uk is not responsible for the content of external Internet sites.


For more details about how we use your personal information, take a look at other sections of this page.

Verisign authentification

The VeriSign Digital ID is an electronic licence credential for online business. It confirms that Beadsandbows.co.uk is a legitimate web site which establishes an encrypted communication channel protecting the information you send when submitting details for payment in the Shop. For more information about VeriSign Digital Authentication services and online security guarantees, visit the VeriSign web site at www. verisign.com

Credit and Debit security assurance

At Beadsandbows.co.uk you don't have to worry about your credit or debit card safety. None of our customers have had an instance of fraudulent use of their credit or debit card as a result of purchases made with us.

We use encryption to protect all stored personal information (including name and address) and we use a unique key or code to protect all your information as it travels over the Internet.

In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.

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